About Us

Why we exist

After years working in-house across fast-paced DTC brands, including global giant THG, we built up a deep understanding of what it actually takes to grow. And along the way, we kept seeing the same frustration playing out: brands paying agencies for activity, not results.

Slow replies. Generic recommendations. Campaigns built around output, not outcomes. It was frustrating from the inside, and damaging from the outside.

So we built something different. Profithaus exists to be the agency we always wished we'd had.

How we work

We operate as a genuine partner, embedded in your brand, close to your goals, and as hands-on as you need us to be. We don't do one-size-fits-all. We take the time to understand where you are in your journey and build around that.

We're also selective by design. We only work with brands we genuinely believe in, because that's when we do our best work. When we're invested, you feel it.

What we bring

Real in-house experience. Commercial thinking. A team that's actually been on your side of the table, managing trading targets, building CRM strategies, optimising conversion rates, and turning websites into revenue drivers.

We live inside the tools that power modern e-commerce, from building and optimising on Shopify to designing in Canva, mapping customer journeys, running CRO programmes, and managing CRM and email flows that actually convert. Our trading background means we think commercially at every step, setting revenue targets, forecasting GP, and making decisions backed by data, not gut feel.

We combine all of this under one joined-up approach, so nothing operates in a silo.